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| Guest Review: 1 |
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Posted Date: 2011-06-01 |
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| Lovely hotel that helped make our weekend extra special! We will absolutley be staying here in the future! Kudos to all staff! |
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| Guest Review: 2 |
by AdamM of
Houston |
Posted Date: 2011-05-31 |
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| Everything was perfect about this hotel except for one of the snobby front desk people. We called him three different times one late evening because our internet was not working. He was not helpful and very rude. He hung up on my the third time. Other than that, it was a great hotel. |
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| Guest Review: 3 |
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Posted Date: 2011-05-23 |
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| I just can't say enough about the Ritz. The hotel staff were focused on the satisfaction of the guests, and bent over backward to ensure that we had everything that we wanted or needed and that we enjoyed our stay, and everyone had terrific attitudes toward their work. Well worth the price! The hotel is in a great location, with great restaurants and entertainment all within walking distance. |
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| Guest Review: 4 |
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Posted Date: 2010-08-21 |
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| Elegant, clean, roomy, comfortable, with Ritz standards of excellent service. Convenient location in downtown Dallas. Worth it for a splurge or if you find a good rate. |
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| Guest Review: 5 |
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Posted Date: 2010-08-16 |
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| The Ritz lives up to its name. We stayed on the Club level and used the Club lounge several times daily as the breakfast and snack options were exquisite and the service, flawless. Our room was comfy, right next to the club, but we never heard a sound from there. There was a fee for overnight parking, very reasonable, and valet service was excellent, even on busy Friday night. We never waited more than 5 minutes for our car. The lobby is a very popular night spot and was a bit noisy upon entering, but not a problem otherwise. When checking in, I left behind some important items. After discovering them missing, hotel security had found them stored them and then returned them to me... service at it very best. From front desk, to club lounge to pool to front door... everyone was wonderfully kind and helpful. We were there during a heat wave... the pool was also quite warm, but a very relaxing way to cool down, just a little. Wish we could always stay in such comfort! |
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| Guest Review: 6 |
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Posted Date: 2010-08-13 |
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| It was everything and more. Each employee treated us like we were kings when we were only 18, and could have easily treated us horribly due to our age. I was more than impressed at their genuine customer service. |
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| Guest Review: 7 |
by Randee of Tyler, TX |
Posted Date: 2010-02-24 |
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| The Ritz-Carlton more than lived up to the expectations we had and we highly recommend this hotel! |
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| Guest Review: 8 |
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Posted Date: 2009-12-08 |
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| The Ritz-Carlton, Dallas was an amazing hotel in itself. Only draw-back was that they had just cleaned the carpets in the hallways so there was an odor, but this did not enter the room. The bar was nice but we couldn't find a place to sit so we went across the street to Sambuca and had a very nice dinner. Overall great experience, would stay there again. |
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| Guest Review: 9 |
by hugh of Dallas |
Posted Date: 2009-10-20 |
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| sevice and everything was great. just s bit over-rated.. crowd of people trying too hard. room service was great and surprisingly not pricy at all |
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| Guest Review: 10 |
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Posted Date: 2009-09-24 |
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| Absolutely Outstanding Hotel...everything was perfect. |
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